Monday, July 28, 2014
Top Entrepreneur News

Mon, 28 Jul 2014 13:30:00 -0500

Skeptical of allowing employees to work remotely? Don't be. Here are five steps to getting started and getting more productivity from employees.

Mon, 28 Jul 2014 13:30:00 -0500

A social-media expert can’t give you the secret to their success in five minutes, so don’t ask.

Mon, 28 Jul 2014 13:00:00 -0500

With new franchise initiatives, the smoothie chain wants to almost double its number of franchised locations in the next five years.

Mon, 28 Jul 2014 13:00:00 -0500

Dinner Lab, which hosts pop-up dinners in overlooked, underused spaces across the country, empowers its staff with an important sense of ownership.

Mon, 28 Jul 2014 12:30:00 -0500

Placemeter aims helps cities run more efficiently. But its tactics might creep you out.

Mon, 28 Jul 2014 12:00:00 -0500

A cautionary tale, and some questions to consider when collaborating and facing a major compromise.

Mon, 28 Jul 2014 11:30:00 -0500

When his father died, it was Mark Calis's turn to step up as co-owner of a Minuteman Press with his mother.

Mon, 28 Jul 2014 11:30:00 -0500

Nobody knows everything, even in their own field. This lawyer got herself into trademark difficulty that a few simple steps would have avoided.

Mon, 28 Jul 2014 11:00:00 -0500

You don't have to be born with the gift of gab to become an expert communicator. Here are six tips for better speaking and listening.

Sun, 27 Jul 2014 18:00:00 -0500

These 20 proactive and budget-friendly tips will help you maximize your time off.

Sun, 27 Jul 2014 16:00:00 -0500

Splash is the first platform that allows users to manage the entire life-cycle of an event.

Sat, 26 Jul 2014 19:00:00 -0500

Just because you own a franchise, a business with proven systems and tested procedures, doesn’t mean you can kick back and chillax.

Sat, 26 Jul 2014 16:00:00 -0500

The newest trends in workplace design highlight employee choice, wellness, lifestyle amenities and opportunities for mentorship.

Sat, 26 Jul 2014 13:00:00 -0500

A look at URLs that have sold for $1 million or more.

Sat, 26 Jul 2014 10:00:00 -0500

A reading list ranging from the cutting edge of social media to wisdom from decades past that is relevant for all time.

Fri, 25 Jul 2014 23:00:00 -0500

In delivering a business pitch about a novel invention, be sure to bolster your presentation with facts and know your audience.

Fri, 25 Jul 2014 22:30:00 -0500

A Bay Area manager shares some new-company growing pains.

Fri, 25 Jul 2014 22:00:00 -0500

Of course you want the fattest profit margin you can earn, so don't undercut yourself trying to achieve it.

Fri, 25 Jul 2014 21:30:00 -0500

Around the world, organizations are doing good things to revitalize the places where they reside.

Fri, 25 Jul 2014 21:00:00 -0500

If you're plagued by a half-finished to-do list, and partially completed projects are taking over your life, here's a plan.

Fri, 25 Jul 2014 20:30:00 -0500

Video content is heating up the Internet. Entrepreneurs can jump on this bandwagon by producing simple explainer videos.

Fri, 25 Jul 2014 20:00:00 -0500

A company president reveals the secrets he wished he knew when he was a young manager starting out.

Fri, 25 Jul 2014 19:37:00 -0500

Preliminary discussions between Mark Zuckerberg and Travis Kalanick point to the social network's stated desire to diversify and monetize its messaging platform.

Fri, 25 Jul 2014 19:30:00 -0500

Results are often thwarted by factors beyond our control. Leaders build winning teams by focusing on what they can control.

Fri, 25 Jul 2014 19:00:00 -0500

Take a page from the journalist playbook and learn how to research, conduct and write interviews -- skills that will help you get your business’s message across.

Fri, 25 Jul 2014 19:00:00 -0500

Making a team from a staff working on separate continents requires more than just technology. Only the team leader can bring them all together.

Fri, 25 Jul 2014 18:30:00 -0500

As people are trying to navigate away from the 'corporate jungle' towards the land of supposed 'entrepreneurial utopia,' a lot of misconceptions arise. Here are five big ones.

Fri, 25 Jul 2014 18:10:00 -0500

After its first launch was held up by New York State Supreme Court, the San Francisco-based company is set to hit the streets in the Big Apple starting tonight.

Fri, 25 Jul 2014 18:09:00 -0500

We don't like to talk about faith, but it is a key component in letting go of situations we can't control.

Fri, 25 Jul 2014 18:00:00 -0500

Author of book on inventing shares his secrets that landed his book near the top of an Amazon chart.

Fri, 25 Jul 2014 17:30:00 -0500

Selling has very little to do with what you sell and everything to do with how you sell yourself.

Fri, 25 Jul 2014 17:03:00 -0500

Laugh. Watch Will Ferrell movies. Kiss your kids. Intentionally sweat. Stay hydrated.

Fri, 25 Jul 2014 17:00:00 -0500

To start a successful business, you'll have to quickly learn some techniques that aren't in any book.

Fri, 25 Jul 2014 17:00:00 -0500

Here's the first step to becoming more deliberate and intentional in your communication with others.

Fri, 25 Jul 2014 16:43:00 -0500

Big data, meet genetic data. Baseline Study, a Google X project, will collect genetic information from volunteers in order to refine the detection and prevention of diseases.

Fri, 25 Jul 2014 16:30:00 -0500

In the age of social media, the best publicity stunt reverberates with many echoes.

Fri, 25 Jul 2014 16:00:00 -0500

Our annual Best Cities feature explores the hot spots for specific business categories.

Fri, 25 Jul 2014 15:41:00 -0500

The latest Google Glass ban does not bode well for widespread adoption.

Fri, 25 Jul 2014 15:30:00 -0500

Three things that will transform any woman into an entrepreneur.

Fri, 25 Jul 2014 15:30:00 -0500

The online retail giant said it expects an operating loss of as much as $810 million for the current quarter, sharply below analysts' estimates.

Fri, 25 Jul 2014 15:25:00 -0500

Shares of the Mexican-style chicken franchise were off to a strong start on their first day of trading.

Fri, 25 Jul 2014 15:00:00 -0500

Take these habits to heart for a good night's rest.

Fri, 25 Jul 2014 14:30:00 -0500

You've paid your tuition in sweat to learn what you know about your company, your market and your industry. Applying that knowledge doesn't require a detour to grad school.

Fri, 25 Jul 2014 14:15:00 -0500

For true engagement, companies need to communicate with all their staff – and not just the ones with corporate email. Red e App founder Jonathan Erwin explains more.

Fri, 25 Jul 2014 14:00:00 -0500

Strategic investment in travel can save both money and time.

Fri, 25 Jul 2014 13:30:00 -0500

Distractions are plentiful when you are home, and often it’s only the most disciplined who can remain productive and efficient.

Fri, 25 Jul 2014 13:00:00 -0500

Mobile Roadie CEO Michael Schneider breaks down the qualities of a good app.

Fri, 25 Jul 2014 12:30:00 -0500

Don't succumb to life's pressures and an eventual burnout. Try these activities to find a happy medium between life and work.

Fri, 25 Jul 2014 12:00:00 -0500

Tips for providing answers and advice with confidence and without sounding like a jerk.

Fri, 25 Jul 2014 11:30:00 -0500

Over the last decade, Eric Dore and Shane McGuiness have seen Planet fitness grow from a regional fitness chain to an 800-plus location franchise.

Thu, 24 Jul 2014 23:00:00 -0500

Trademarks are inexpensive to obtain and grow in value as your business grows. It is never too early to trademark your brand

Thu, 24 Jul 2014 22:30:00 -0500

The three spots where product development startups are most likely to stumble - and how to get around them

Thu, 24 Jul 2014 22:00:00 -0500

Continuous delivery allows companies to deploy smaller sets of features more frequently.

Thu, 24 Jul 2014 21:30:00 -0500

The latest technological advances promise increased efficiency and productivity but have prompted even more labor. Here's one entrepreneur's solution.

Thu, 24 Jul 2014 21:00:00 -0500

We’ve all heard the saying that 'a team is only as strong as its weakest link,' but the number of business leaders choosing to ignore this sentiment is staggering. Don't make this mistake.

Thu, 24 Jul 2014 20:30:00 -0500

Accepting risks is a skill that can be learned. When you're ready to launch a venture, consider these five tips that have proven effective in the classroom.

Thu, 24 Jul 2014 20:00:00 -0500

Many entrepreneurs may be surprised to learn that federal laws have not addressed sexual-orientation or gender-identity bias inside private companies.

Thu, 24 Jul 2014 19:56:00 -0500

'There are only so many photos you're going to want to share with friends,' the CEO said during an earnings call. 'There's just a lot more people want to express.'

Thu, 24 Jul 2014 19:30:00 -0500

Three quotes shine a light on this much-discussed topic. The bottom line: Don't dive in until you're really ready to commit.

Thu, 24 Jul 2014 19:00:00 -0500

To get attention on the crowded Internet, you have to devote time to your craft and plan well.

Thu, 24 Jul 2014 18:36:00 -0500

James Proud, a former Thiel Fellow, has come up with a sleep-tracking system that is getting lots of love from the crowd.

Thu, 24 Jul 2014 18:30:00 -0500

The winning companies will figure out how to deliver a seamless and exceptional experience that satisfies users -- before they even ask for it.

Thu, 24 Jul 2014 18:00:00 -0500

Past performance is no longer an accurate proxy for future success. In hiring, the most critical skill is the ability to learn on the fly.

Thu, 24 Jul 2014 17:30:00 -0500

Spending time with ambitious youth is one of the best things you could do to jump start your own ambition.

Thu, 24 Jul 2014 17:00:00 -0500

Take a minute per day to forget that you're an overworked adult and see your anxiety melt away.

Thu, 24 Jul 2014 16:30:00 -0500

Any outfit promising a super-speedy turnaround will probably deliver less than optimum results.

Thu, 24 Jul 2014 16:25:00 -0500

A new survey from Sageworks finds that over 75 percent of small-business owners have never applied for a loan.

Thu, 24 Jul 2014 16:15:00 -0500

Piinpoint helps businesses choose where to open based on facts, not just intuition.

Thu, 24 Jul 2014 16:00:00 -0500

Without face-to-face contact, it’s difficult to manage the conversation, navigate complex issues or deal with difficult personalities in the group. The good news is there are specific techniques you can use to improve these calls.

Thu, 24 Jul 2014 16:00:00 -0500

The company missed expectations due to weak sales at Dunkin' Donuts in the U.S. and Baskin-Robbins' struggles abroad.

Thu, 24 Jul 2014 15:39:00 -0500

The case of an Airbnb guest who overstayed his welcome and now is a legal tenant raises critical questions about what the home-rental platform can do to protect its hosts.

Thu, 24 Jul 2014 15:30:00 -0500

For a close-knit team it is imperative everyone is on the page. If not, your startup could go into a tailspin.

Thu, 24 Jul 2014 15:00:00 -0500

The must-have characteristics needed to start, grow and expand your company.

Thu, 24 Jul 2014 14:30:00 -0500

Startups that thrive manage to eke out the first profits that convince investors to put in the money that grows the company.

Thu, 24 Jul 2014 14:00:00 -0500

The wealthiest companies work hard to know where every dime goes. Startups literally cannot afford to do less.

Thu, 24 Jul 2014 13:30:00 -0500

Filling key roles in your company is both crucially important and a distraction. It's important to know what you can delegate and what you can't.

Thu, 24 Jul 2014 13:00:00 -0500

The best venture investors may be the ones who can currently empathize with your status as a startup.

Thu, 24 Jul 2014 12:30:00 -0500

Don't just blame the Millennials. The struggle between the status quo and young up-and-comers is ageless, and important.

Thu, 24 Jul 2014 12:00:00 -0500

A group of franchisees are accusing the convenience chain of trying to make a profit by systematically forcing South Asian immigrant franchisees out.

Thu, 24 Jul 2014 11:30:00 -0500

The more information you can get on your competitor's website and online marketing efforts, the better.

Thu, 24 Jul 2014 11:30:00 -0500

After 30 years in the corporate world, Skip Wyatt decided it was time to create jobs instead of finding ways to eliminate them.

Thu, 24 Jul 2014 11:00:00 -0500

Analyzing customer data is just more proof of what we've always known. Actions really do speak louder than words

Thu, 24 Jul 2014 07:00:00 -0500

Chick-fil-A and Chipotle are two of the hottest brands in food right now. Here's how they're cashing in on travelers' tastes.

Wed, 23 Jul 2014 22:30:00 -0500

It turns out, products don't sell themselves, and customers enjoy interacting with people.

Wed, 23 Jul 2014 22:00:00 -0500

Meals and entertainment expenses can save on your taxes but you need to see it the way the IRS sees it.

Wed, 23 Jul 2014 21:30:00 -0500

Happy employees and great prices lead to devoted customers, or so the theory goes. A New England supermarket chain may sacrifice all this in a battle of cousins.

Wed, 23 Jul 2014 21:00:00 -0500

Make your client-support process a win for all involved, not excluding those answering the phones.

Wed, 23 Jul 2014 20:47:00 -0500

Earlier this year, the toy company launched Lego Ideas, a strategy to crowdsource new designs.

Wed, 23 Jul 2014 20:30:00 -0500

How do competitors deliver top performance when so much is riding on a single movement?

Wed, 23 Jul 2014 20:00:00 -0500

If you like to read for escape, read these books to escape to the next level.

Wed, 23 Jul 2014 19:45:00 -0500

The location-based social networking platform continues its rebranding efforts with a new logo.

Wed, 23 Jul 2014 19:30:00 -0500

There’s one thing worse than watching an entrepreneur crumble under a fatal barrage of questions.

Wed, 23 Jul 2014 19:00:00 -0500

There are many moral and ethical questions business owners face on a regular basis. Is there a right way to do things?

Wed, 23 Jul 2014 18:30:00 -0500

Facebook matters less as other social media platforms gain currency but it is still worth your effort, even if you need to pay for ads.

Wed, 23 Jul 2014 18:00:00 -0500

To generate revenue, you need customers to buy your products or utilize your services. Here's how to get started on the way to a cost-effective plan.

Wed, 23 Jul 2014 17:45:00 -0500

Turning business processes into games -- the idea behind the trendy buzzword “gamification” -- encourages frequent participation and makes mundane tasks entertaining.

Wed, 23 Jul 2014 17:45:00 -0500

Technology execs gather to discuss the challenges and opportunities of this growing industry.

Wed, 23 Jul 2014 17:30:00 -0500

Reading the fine-print is important, but big picture items -- and a little humor -- go a long way.

Wed, 23 Jul 2014 17:30:00 -0500

Managing the risk properly is the challenge. Use the right intelligence to make your moves.

Wed, 23 Jul 2014 17:00:00 -0500

Not all investors are created equal. Here are some tips on finding the best investor for your startup and its needs.

Mon, 28 Jul 2014 05:35:00 -0500

After the two deliciously unconventional teasers ("Together As One" and "Unity") for The Hunger Games: Mockingjay part I, which were basically Donald Sutherland propaganda speeches on behalf of "the Capitol" with little-to-no mention of the fact that they were advertisements for The Hunger Games, it's almost a little disappointing to see this far more run-of-the-mill teaser. Having said that, it's a solid and sparse teaser, running about one minute and giving away very little beyond the rather obvious broad strokes. The Capitol is upset over the events of the first two films, Katniss is the face of the rebellion and thus must take a leading role whether she wants it or not, etc., etc. We get Phillip Seymour Hoffman doing most of the narration, which is an encouraging sign that Lionsgate ( Corporation) won't be hiding his presence on account of his unexpected death this past February. We also get the visual roll-call of faces both new (Natalie Dormer, Julianne Moore) and old (Liam Hemsworth, and eventually Jennifer Lawrence)and then a quick montage and we're out. I know this because I saw the trailer on Saturday, not at Comic-Con* but at my local Best Buy.

Mon, 28 Jul 2014 03:07:00 -0500

A fellow named Jeff came into one of our job search workshops. He said "I want to change careers. I've been a lawyer for eighteen years, working for the same law firm the whole time."

Mon, 28 Jul 2014 00:43:00 -0500

Over the last six weeks I've been using Samsung's flagship handset, the Galaxy S5. The smartphone strategy of the South Korean company hands this flagship a huge amount of responsibility. It needs to be able to command  a significant volume of sales and providing revenue and income to the parent company; it needs to be seen as a leader in mobile technology; it needs to be a handset that people want to buy; and if they can't afford it, the halo effect should see them happy to purchase another variant of the Galaxy S5 family.

Sun, 27 Jul 2014 16:56:00 -0500

I've said it before. I'll say it again. Obamacare has become the poster child for bait-and-switch (no matter how much administration spokespeople might deny it).  The evidence is piling up so thick and fast I don't see how any honest American could deny this ugly truth.  Here's just three of the latest examples[1]:

Sun, 27 Jul 2014 16:53:00 -0500

Almost everyone in the American establishment seems to support President Obama’s new round of sanctions against Russia. Almost everyone, that is, except U.S. exporters.

Sun, 27 Jul 2014 13:34:00 -0500

The folks at LinkedIn are busy. They are rolling out refinements and new features at an unprecedented rate. Staying on top of these opportunities is the key to staying on top of your online personal branding. If you want your profile to stand out, start using my five favorite LinkedIn upgrades.

Sun, 27 Jul 2014 04:56:00 -0500

Over the past few years, Comic Con has become all about Marvel. The comic book company’s heroes are represented everywhere at the giant event from toys on the convention floor to costumed fans have worked on for months. So expectations are always high for Marvel’s panel presentation. This year, the company (which is now owned by Disney) didn’t disappoint. Almost the entire cast of the upcoming Avengers sequel managed to make it to the convention in a massive showing on stage. Only director Joss Whedon, who had knee surgery and couldn't fly out of London, and Scarlett Johansson, who is close to giving birth weren’t there. But Robert Downey Jr., Jeremy Renner, Chris Hemsworth and rest of the gang showed up to present fans with the first footage of Avengers: Age Of Ultron. The clip started with a classic Avengers scene of our heroes dressed as civilians having drinks and jokingly trying to lift Thor's hammer (which can only be wielded by the person who is worthy) but segued into the meat of the upcoming movie - the threat from Ultron. The giant robot is voiced by James Spader and looks ready to exterminate The Avengers. The clip ended with a shot of Tony Stark standing over what looks like the dead body of Captain America. There was plenty of action sandwiched in, including cars flying and robots attacking. Fans in the hall seemed thrilled by what they saw. But despite all the happy joking that went on today, there's a lot of pressure on this next film. The first Avengers movie is the third highest-grossing film of all time with $1.5 billion in global ticket sales. Iron Man 3 came close with $1.2 billion, but most sequels earn more than their original films. Can Age of Ultron bring in $2 billion at the box office? Movie goers certainly show no signs that they are tiring of Marvel's films. The movies are earning more money than ever. The latest Captain America film, The Winter Soldier, earned $713 million at the global box office, almost $400 million more than the first Captain America movie. Iron Man 3 was the highest grossing of that series and the second Thor movie out-earned its original by $200 million. Other studios will be watching next May, when Ultron hits theaters, with a certain amount of hope that the Marvel gravy train may finally start to slow down. The films are setting the bar so high that other studios with comic book superhero projects, like Sony, Warner Bros. and Fox, are in the awkward position of having to explain why their successful movies aren't earning $1 billion at the box office. Marvel took advantage of the Comic Con setting to also push its Ant Man movie. The film ran into a snag in May when director Edgar Wright left the project citing “creative differences.” Director Peyton Reed, who is best known for directing the cheerleader comedy, stepped in and he was on hand at Comic Con along with stars Paul Rudd, Michael Douglas, Evangeline Lilly and Corey Stoll. The movie officially starts filming next week and is scheduled for release in July of next year (which is an incredibly tight time frame) but the studio had some footage for the crowd. Ant Man looks like it will closely follow the Marvel mode of mixing humor with bright colors and lots of action. The clip showed a tiny Scott Lang struggling to master being Ant Man. Stoll, who was so good in the first season of House of Cards, plays the villain Yellow Jacket and Michael Douglas plays an aging, sharp tongued Hank Pym. The presentation followed Entertainment Weekly’s Women Who Kick Ass panel and it was hard to ignore the fact that the Marvel panel was extremely testosterone heavy. Maybe in the next phase of Marvel films, we’ll finally see a movie directed by a woman or centered on a female super hero. The final announcement during the Marvel panel was a date set for the sequel to Guardians of the Galaxy (which hits theaters August 1). That film was written by a woman, Nicole Perlman, which is a good start.

Wed, 23 Jul 2014 17:07:00 -0500

Many would tell you that if you show someone your heart, especially in business -- you are soft. Weak. Prey in a world of predators.

Wed, 23 Jul 2014 16:07:00 -0500

At any rock concert or festival, musicians create temporary experiences of liberation and rapture. Men and women dance, smile and wave their hands in the air. The music moves them. They sing along to the lyrics. They spontaneously hug each other, sharing the excitement of the occasion. It is a joyful place.

Wed, 23 Jul 2014 12:00:00 -0500

As we go through our day, we often need to give ourselves little pep talks in order to execute mentally taxing tasks at work, work up the gumption to make a request (such as for a raise), and encourage ourselves to stick with our budgets so we can afford that upcoming vacation to Buenos Aires.

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15 Reminders for Chaldeans Leasing or Renting
By Rita Abro :: Monday, May 04, 2009 :: 18915 Views :: Article Rating :: Living & Lifestyle, Business & Finance

California, USA – “You have to know your rights.  Otherwise they may take advantage of you when you rent from them,” says Khaloud “Kelly” Heso, a property manager in Orange Grove Townhouse and Apartments in a small town outside of San Diego, California.  “I once worked with a company that taught us not to share renter rights with the tenants.  I could not work for a company that operated in that way, so I left and came to Orange Grove.” 

Chaldeans should know what their rights are when renting and you don't have to be expert in landlord-tenant law to protect yourself. Chaldeans are reminded to review their rights when renting or leasing and to always read the agreement before signing the dotted line.

Laws that protect both landlord and tenant have become so complex that understanding your rights can be difficult. Since landlord-tenant law varies by state, the key is knowing your rights -- preferably before you even sign your rental agreement. Understanding your state law and the terms of your lease are your best guarantees against future problems.

15 common renters' rights all Chaldeans should know:

Although Chaldean renters' rights vary by region, many are similar and predictable. Here's a sample of rights likely to be addressed in your state's landlord-tenant law:

1. The Fair Housing Act makes it illegal to deny housing to a tenant on the grounds of race, color, sex, religion, disability, family status, or national origin.

2. Residential rental units should be habitable and in compliance with housing and health codes—meaning they should be structurally safe, sanitary, weatherproofed, and include adequate water, electricity, and heat.

3. Many states limit the amount landlords can charge for security deposits. For Chaldeans in California the amount is 2 months' rent (unfurnished); 3 months' rent (furnished). Add extra one-half month's rent for waterbed.  In Michigan and Arizona the amount is one and one-half months' rent. In Nevada is 3 months and Illinois there is no statutory limit. 

4. A landlord should make necessary repairs and perform maintenance tasks in a timely fashion, or include a provision in the lease stating that tenants can order repairs and deduct the cost from rent.

5. A landlord must give prior notice (typically 24 hours) before entering your premises and can normally only do so to make repairs or in case of an emergency.

6. Illegal requirements in a rental agreement (section counter to state law) are usually not enforceable in court.

7. If a landlord has violated important terms related to health, safety, or necessary repairs, you might have a legal right to break your lease.

8. If you have to break a long-term lease, in most states landlords are required to search for a new tenant as soon as possible rather than charging the tenant for the full duration of the lease.

9. Damage or security deposits are not deductible for "normal wear and tear." Some states require that a landlord give an itemized report of any deductions.

10. Most states require landlords to return refundable portions of a security deposit within 14 to 30 days after the tenant has vacated the premises, even in the case of eviction.

11. Landlords usually can't legally seize a tenant's property for nonpayment of rent or any other reason, except in the case of abandonment as defined by law.

12. Landlords are legally prohibited from evicting tenants as retaliation for action a tenant takes related to a perceived landlord violation.

13. A landlord cannot legally change the locks, shut off (or cause to have shut off) your utilities, or evict you without notice; eviction requires a court order.

14. If a landlord makes life so miserable for you that it forces you to move, it may be considered "constructive eviction," which is usually grounds for legal action.

15. In many states, it's illegal for a lease to stipulate that the tenant is responsible for the landlord's attorney fees in case of a court dispute.

Chaldeans should protect themselves.  Before you move in, tour the premises with your landlord, and note and photograph any existing damage. When you move out, if your landlord withholds part of your damage deposit, ask for an itemized list of charges and the reason for the charges. If there's a discrepancy between this list and the one you made before moving in, let the landlord know immediately. Keep copies of all correspondence with your landlord, as well as dated records of phone and in-person conversations.